Privacy Policy

Effective November 12, 2026

Farmhouse Friends (formerly Farmhouse Rescue) is a 501(c)(3) nonprofit organization based in Trabuco Canyon, California (EIN 85-0556773). This policy explains what information we collect through farmhousefriends.org, how we use it, and the choices you have. The words “we”, “us” and “our” mean Farmhouse Friends.

Information we collect

Information you give us. When you donate, sign up for updates, contact us, buy from our store, or apply for a program, we collect what you enter in the form. Depending on the form, this can include:

  • your name, email address, phone number and mailing address;
  • donation details, such as amount, frequency, date and any dedication or note you add;
  • store order details and shipping information;
  • the contents of messages and applications you send us, including volunteer, corporate, Skill-Building Program and Smile Club applications.

Payment information. Donations are processed by Donorbox and its payment partners (such as Stripe and PayPal), and store purchases by Squarespace and its payment partners. Card details go directly to those processors. We do not receive or store your full card number.

Information collected automatically. Like most websites, ours collects basic technical information when you visit, such as your browser type, device, IP address and the pages you view. Our website host (Squarespace) collects this to run the site and keep basic visit statistics. If you accept optional measurement (see “Cookies, analytics and advertising”), Google Analytics, Google Ads and HubSpot also collect it.

How we use information

  • To process donations and purchases and send receipts.
  • To deliver our programs, including reviewing Smile Club and other applications.
  • To reply to your messages and keep you informed about our work, if you’ve asked for updates.
  • To understand how people use our website and how well our outreach, including online ads, is working.
  • To meet legal, tax and accounting obligations, and to keep our website secure.

How we share information

We do not sell, rent or trade your personal information. We share it only with service providers that help us run our work, and only for that purpose. These include our website host (Squarespace), donation platform (Donorbox), payment processors, email tools and analytics providers. We may also disclose information when the law requires it, or to protect the safety of the people and animals we serve.

Cookies, analytics and advertising

Necessary services. Some services run whenever you use our website, because it can't work without them. Squarespace hosts the site, sets cookies it needs (for example for security and your shopping cart) and keeps basic visit statistics for us. Donorbox and its payment processors (such as Stripe and PayPal) run our donation form, and Squarespace and its payment partners run our store checkout. Our forms use Google reCAPTCHA to block spam, and the donation form may offer Google Pay or Apple Pay. These services receive the information they need to work, such as your IP address, browser details and what you enter, and handle it under their own privacy policies.

Optional measurement, only if you accept. With your permission, we use Google Analytics, Google Ads and HubSpot to understand how visitors find and use our website and whether our ads lead to donations. Until you accept, and if you reject, we don't load these tools: they receive nothing from our website and set no cookies.

If you accept:

  • Google Analytics sets cookies and receives information such as your browser, device, approximate location, the pages you visit, the website that referred you and whether you start or complete a donation.
  • On our donation page, Google Ads sets cookies to connect a donation to the ad that was clicked. When a donation is completed, it receives the donation amount, currency and a donation reference number.
  • HubSpot sets cookies, records the pages you visit and receives the details you submit in our contact, inquiry and sign-up forms.

We never send Google your name, email, address, payment details or anything you type into a form. We don't use these tools on our application, waiver, checkout or account pages, even if you accept. Google signals, advertising personalization and enhanced conversions are turned off.

Your choice. We ask when you first visit. You can change your choice at any time with the Cookie settings link at the bottom of each page. We remember your choice in a small cookie on your device for 6 months, then ask again; some browsers, such as Safari, may clear it sooner. If you change your choice to reject, we stop these tools, delete the cookies they set on our website and reload the page. This doesn't delete information already sent; Google and HubSpot keep it under their own policies. If your browser sends a Global Privacy Control signal, we treat it as a rejection, even if you accepted before.

You can also block or delete cookies in your browser settings, and manage ad personalization at adssettings.google.com. Our website doesn't respond to “Do Not Track” signals, because there is no common standard for them, but it does honor Global Privacy Control as described above.

Email updates

If you sign up for updates, every email includes an unsubscribe link. You can also ask us to remove you at any time.

Children’s privacy

Our website is meant for adults. We don’t knowingly collect personal information directly from children under 13. Applications for a child to join Smile Club must be submitted by a parent or legal guardian. We use the information in those applications only to provide the program, and we share it only with the people who need it to do that. If you believe a child has sent us personal information, please contact us and we will delete it.

Keeping information safe

We use reputable service providers with industry-standard security, and we limit access to personal information to the people who need it. No method of transmission or storage is completely secure, but we take reasonable steps to protect what you share with us.

Your choices

You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you updates. To do so, contact us using the details below. We keep donation records as long as tax and accounting law requires.

Changes to this policy

If we change this policy, we will post the new version on this page with a new effective date.

Contact us

For questions about this policy or your information, please reach us through our contact page.